Refund policy

Return & Refund Policy

At Kategedz.com, I will do everything possible to make my customers happy with their purchases!

📦 Lost or Damaged Items

If your product is lost in transit or arrives damaged, please contact me by email at gedzartwork@gmail.com for a Full Refund.

IMPORTANT: Please keep the following:

• Photos of the damaged item
• A screenshot of your order confirmation
• Your order number

🚫 Non-Returnable Items

Unfortunately, I cannot accept returns on the following:

• Limited Editions
• Originals
• Prints
• Merchandise
• Phone Cases (Made To Order)

Returns are accepted in certain cases, but return shipping costs are the responsibility of the buyer.

✅ Defective Items

You may return a product only if it has a manufacturing defect.

Returns will not be accepted for items that show marks of use, wear, or user-caused damage.

📩 Contact

If you have any questions or need to request a refund, feel free to reach out:

Email: gedzartwork@gmail.com

Thank you for supporting handmade and artistic work!